Return & Refund Policy
Customer satisfaction is our priority.
Returns
Returns are accepted within 7 days of receiving your order, provided that:
- The product is unopened.
- The original packaging is intact.
- The product is in its original condition.
Non-Returnable Items
For hygiene and safety reasons, opened or used fragrances cannot be returned unless they are defective or damaged upon delivery.
Refunds
Once the returned item has been inspected and approved, refunds will be processed using the original payment method.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Return Shipping
Return shipping costs may be the customer’s responsibility unless the return is due to our error.
Contact
For any questions regarding returns or refunds, please contact our customer support team through our Contact page.