Return & Refund Policy

Customer satisfaction is our priority.

Returns

Returns are accepted within 7 days of receiving your order, provided that:

  • The product is unopened.
  • The original packaging is intact.
  • The product is in its original condition.

Non-Returnable Items

For hygiene and safety reasons, opened or used fragrances cannot be returned unless they are defective or damaged upon delivery.

Refunds

Once the returned item has been inspected and approved, refunds will be processed using the original payment method.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Return Shipping

Return shipping costs may be the customer’s responsibility unless the return is due to our error.

Contact

For any questions regarding returns or refunds, please contact our customer support team through our Contact page.